Lone Star Texas Grill's Goals
Decease table turnaround times, which would in-turn reflect a better customer experience
- Implement a wireless POS that would enable faster table turnaround times
- A platform solution for POS, Labour and Inventory Management
- Implement a cloud-based POS that can be accessed remotely to view cross-store visibility
Vexilor is fully integrated with Chase, which allows Lone Star to process Credit Card and Debit Card payments at the table, reducing wait time and increasing Front of House operational efficiency.
Vexilor’s mobile tablets allow for table-side ordering and further increase table turnaround times, and enhance guest experience.
Maintain a small footprint for front of house staff.
Front of House staff needed to make updates to seating and place orders without a fixed workstation. Lone Star needed a POS with a small footprint, that wouldn’t take up space
Handheld Wireless Vexilor Tablets allow Lone Star's Front of House to effectively serve all customers by being able to place and update orders without having to go to a fixed workstation. In addition, managers could provide approval for discounts, schedule staff, generate real time reports, review and place orders all while walking throughout the restaurant.
Increase operational efficiencies in the kitchen
Providing a seamless operation flow between Front of House and Back of House, Vexilor is integrated with QSR's kitchen display system. This allows any orders placed within Vexilor to be quickly communicated to the kitchen for effective management of cook times and coursing at each kitchen station.
Migrate existing gift card program
By using Vexilor’s embedded marketing, Lone Star tied together their existing Givex Gift Card Program with their POS system, which allows them to manage both programs through a single Givex platform (Portal).
Accommodate daily price changes and menu deployment
Vexilor easily handles day to day price updates with the Scheduled Price Changes feature. Price changes on menu items can be set and automatically updated across all locations.